July 2016

Care Home improvements workshop success

12th July 2016

Over the course of the last few months we have been visiting care homes across the West Leicestershire area to talk to staff, residents and their families about what matters most to them, and listening to their experiences of care and caring.

This is part of our work to look at the current care home provision and services in the area, how services are being delivered and if there are improvements that can be made in order to make sure that people living in care homes in the area live and die well.

New ways of working for our urgent and emergency care services

12th July 2016

In Leicester, Leicestershire and Rutland, we are working to provide urgent care which is patient centred, supporting them to navigate a seamless journey through health and social care, and making sure they get the right care, first time.

As part of this work we are currently looking at a pilot scheme which will enhance the services offered by NHS 111, offering access to health and care specialists for appropriate patients over the phone and streamlining the navigation through health and social care services for patients who need it.