Be the voice of people who use NHS services

Be the voice of people who use NHS services

10th October 2017

Patient leader needed to help review the quality of local health services

West Leicestershire Clinical Commissioning Group (CCG) wishes to hear from anyone who uses NHS services in West Leicestershire and is interested in helping the CCG to improve the quality and safety of local care by becoming a patient leader.

This is a great opportunity for a patient to champion the voice of local people from a service user, carer and family perspective. Their role will be to monitor and review the quality of services commissioned by the CCG and be part of the CCG’s Quality and Performance Committee.

The role will include helping the committee members, who include doctors, nurse and quality leads, public health lead, patient involvement lead and a safety lead, to continuously improve the safety and effectiveness of treatment and care received by patients and enhance their overall experience of using health services.

Gillian Adams, Lay Member for Patient and Public Involvement at West Leicestershire CCG said: "The Patient Leader will help us ensure the experiences of people who use services and what matters most to them are listened to and reflected in all our discussions. They will also help us to involve and engage with patient and community groups in redesigning new systems or policies and act as a critical friend to help us to improve services locally for patients.

"As the committee is part of our formal governance structure, anyone interested in the role should have an understanding and broad interest in service quality and safety as well as a good understanding of the NHS. More details of what the role will entail and the time commitment expected can be found on our website along with an application form."

Download an application form from our website.