Improving medical centre opens its doors

Improving medical centre opens its doors

18th November 2015

A patients’ group at a Leicestershire medical centre is holding an open day to enable patients to discuss their health and wellbeing and find out how improvements at the practice can support them.

The open day will take place on Saturday 21 November, from 9am till 1pm. Light refreshments will be available for visitors.

The day will include the opportunity for eligible patients to have their flu jab, especially those people over-65 years of age. Anyone who has recently had a blood test can come and have an NHS health check, which will help patients identify the risks of future health problems, such as heart and kidney disease. In addition a range of organisations are also coming along so that patients and carers can discuss different aspects of their health.

Serinda Shergill, Business Manager at the practice explained that: “This is a great opportunity for our patients to find out more about keeping well and recovering as fully as possible after an illness. We will explain more about the improvements we are making at the practice to improve patient care and listen to the views of our patients, so that we can understand what matters most to them.

“I am also delighted that many of our key partners will be attending the event to offer our patients information about other support services. For example, the Carers’ Health and Wellbeing Service will be on hand to talk to and help carers who are looking after family members or close friends with complex health problems.

“Information and advice will also be available from the Let’s talk about wellbeing team, for people with anxiety, depression or other similar difficulties. Voluntary Action Leicestershire will be there to explain how volunteering can make a real difference to people’s lives.”

Serinda added “It will be a great event and we really encourage people to come along and take full advantage of the opportunity.”

Birstall Medical Centre has been making improvements to the surgery and practice staff over the last few months and has been working closely with their Patient Participation Group (PPG) throughout the programme of change.

Edmund Chambers, who is the PPG Chair: “The Group is pleased about the changes at the practice. We are holding this event so that people can learn more about their practice and give their feedback. It will give them a chance to see what a patient participation group like ours can do to improve the all-round experience of using a GP surgery and we hope to recruit some new members.”