Patients reminded to seek help from NHS 111 for non-life threatening emergencies

Patients reminded to seek help from NHS 111 for non-life threatening emergencies

21st June 2016

Clinicians in Leicester, Leicestershire and Rutland are urging people to remember to call 111 for medical advice, unless it is a serious of life threatening emergency. The recent hot weather can cause dehydration and overheating, aggravating symptoms for people who already have problems with their heart or breathing, or are susceptible to heat exhaustion or heatstroke.

Those at most risk from hot weather are the elderly, babies and young children. Patients are being urged to take care in the heat, and seek help from the appropriate sources if they do become ill, by calling 111 for advice or visiting their local urgent care or walk in centre. Dr Saurabh Johri, GP in Leicestershire and Clinical Lead for NHS 111 in the area said: “In the UK, we often have to wait months on end for some decent weather.

When it finally does come it’s important for people to take precautions to enjoy the sun and avoid ailments such as heat exhaustion, heatstroke and sunburn. But if the worst happens, or people are suffering from any other ailments and injuries, it’s important to know how to access the health care they need. “Patients should always try and contact their GP first if it’s not a serious or life threatening emergency. If your GP is closed and you need immediate medical advice then 111 should always be the first call you make.

They will be able to advise you on the best place to seek help and transfer you to a clinician for further advice if necessary. They can book appointments at urgent care centres across Leicester, Leicestershire and Rutland and the healthcare hubs in the City for you if they believe it is appropriate or arrange for a visit from the out of hours doctors if you need one. Calling 111 is the best and quickest way to access healthcare if you need medical advice immediately, and we urge people to make that call before travelling anywhere.

“Many minor illnesses and ailments can be treated at home, such as mild sunburn, using medicines available over the counter. If people aren’t sure what medicine is right fo them, their pharmacist will be able to advise. “It’s important that people do seek help for any medical conditions they have which they don’t feel that they can treat at home, and don’t wait until they become an emergency. By accessing healthcare through the right sources early, they can avoid their condition worsening and ending up having to call 999.”