West Leicestershire CCG has been named as one of the top 10 best places to work in the NHS.
The accolade comes from the Health Service Journal (HSJ), the UK’s leading healthcare professionals’ magazine.
HSJ has today (5 Sept) revealed its list of the 100 best NHS organisations to work for in England, including hospital trusts, community trusts, clinical commissioning groups and mental health trusts.
West Leicestershire is one of only four CCGs to feature in the overall top 10. There are more than 200 CCGs in England.
The magazine said this about its workplace challenge: “The NHS staff survey and initiatives such as Best Places to Work provide leaders with information they can use to identify where improvements need to be made. A great employer will proactively use data from the staff survey and engage with their workforce and patients to make improvements.
“Staff engagement, talent, culture change and vision are all words that are being used more and more when we talk about being a good employer. These words need to be put into action. We hope that the examples of action set out in this year’s list will help you do this.”
The CCG was independently assessed for key aspects of its working culture. HSJ printed: “Exploring the best ways to work collaboratively is demonstrated among its team members: 89 per cent say they are trusted to do their job and 77 per cent look forward to going to work. The majority of staff also believe they are able to make improvements in their area of work.”
The award was welcomed by CCG chair, Prof Mayur Lakhani, who said: “We all feel proud to be chosen among the HSJ top ten best NHS places to work. With over 60 staff we are a small team, but one which believes passionately in the work we do for the people of West Leicestershire.
“Our job is to plan and pay for NHS services and to make sure they are high quality services, in the right places and at the time when they are needed. It’s a major responsibility, so a good workforce and teamwork are essential to its success.”
“Our ‘one team’ culture is about openness,” said CCG managing director Toby Sanders. “Involvement is actively encouraged and helps to drive dynamism and energy which helps colleagues across the organisation to feel empowered”.
Conversation is key for the CCG and staff are encouraged to do this through informal ways. Mr Sanders added: “We create time to recognise and celebrate success and enjoy some light-hearted moments alongside the serious work that we do, which really helps our team to develop and grow together.”
Extract from HSJ © : 5 September, 2014:
West Leicestershire Clinical Commissioning Group
Best Places to Work 2014 – CCG
- Full time permanent staff: 65
- Voluntary staff turnover: 11 per cent
- Exec team male/female ratio: 85 per cent male/15 per cent female
- Programme to recruit ethnic diverse staff: Yes
West Leicestershire is one of four clinical commissioning groups to feature in our overall top 10.
The organisation purchases care for a population of 361,954 with a budget of £382m for 2015 -16. It commissions collaboratively with Leicester City and East Leicestershire and Rutland CCG. Of the organisation’s employees, 87 per cent say they have clear, planned goals and objectives for their role. They also feel supported by immediate managers.
“Our ‘one team’ culture is about openness,” says CCG managing director Toby Sanders. He adds that “involvement is actively encouraged and helps to drive dynamism and energy which helps colleagues across the organisation to feel empowered”. Conversation is key for the CCG and staff are encouraged to do this through informal ways. “We create time to recognise and celebrate success and enjoy some light hearted moments alongside the serious work that we do, which really helps our team to develop and grow together,” explains Mr Sanders.
And the freedom the CCG puts towards exploring the best ways to work collaboratively is demonstrated among its team members: 89 per cent say they are trusted to do their job and 77 per cent look forward to going to work. Most staff also believe they are able to make improvements in their area of work.
How the winners were identified
Each year, all healthcare trusts are required to conduct an employee engagement and satisfaction
survey. This is compiled into reports about trusts that are also made public by the NHS and the Picker Institute at www.nhsstaffsurvey.com. An independent employment research firm, Best Companies Group, was able to use this information to analyse the organisations, determine who was in the top 100, and to create benchmark reports used by HSJ. More specifically, each trust’s data was categorised into seven different core focus areas to determine how good they were in each of the areas.
The core focus areas are:
- Leadership and planning
- Corporate culture and communications
- Role satisfaction
- Work environment
- Relationship with supervisor
- Training and development
- Employee engagement and employee satisfaction
Once that stage of the analysis was complete, BCG was able to rank the trusts and identify which were in the top 100. Each trust also had the opportunity to complete an employer questionnaire, conducted by BCG. The information gathered by this survey was used by HSJ to complete organisational profiles and to dig deeper into what make a great place to work. The employer questionnaire was not used in the determination of the top 100. BCG’s workplace assessment experts determined who was good enough to make the list and where they ranked.