West Leicestershire CCG is committed to ensuring that public and patient voices are at the centre of shaping our healthcare services. Every level of our commissioning system needs to be informed by insightful methods of listening to those who use and care about our services. Their views should inform future service developments.
We are currently looking for a PPG Lead / Patient Leader to be the patient voice in our Quality & Performance subgroup. This is a great opportunity for you to champion the patient, service user, carer and family perspective, ensuring that this informs the work of the Committee.
More details on the role are included below.
Download an application form here. The deadline for applications is 31 October 2017.
The primary role of the Quality & Performance Subgroup is to monitor and review the quality of services commissioned by the CCG, and promote a culture of continuous improvement and innovation in:
- the safety of treatment and care received by patients
- the effectiveness of treatment and care received by patients
- the experience patients and their carers have of treatment and care received
- continuously improving the quality of primary medical care
Responsibilities of the role:
The PPG Lead / Patient Leader will need to demonstrate a willingness to advise and provide a perspective on wider issues which may be outside their immediate experience, as well as the ability to translate personal experience into other settings.
The role of the PPG Lead / Patient Leader will be to:
- Champion the patient, service user, carer and family perspective, ensuring that this informs the work of the Committee and their needs are met through the outcomes of the programme
- Ensure that there is appropriate patient engagement by colleagues on the committee in both identifying priority safety issues and any subsequent development work
- Contribute to the promotion of equality and diversity
- Provide advice as to how patients and carers should be appropriately involved in design of new systems, policies, procedures and guidelines
- Offer input around the information and understanding that patients require when receiving treatment
- Act as a ‘critical friend’, providing constructive challenge into the committee, as appropriate
- Champion and advocate for increasing patient and public awareness of the programme’s outcomes and achievements
- Comply with the Standards of Conduct, respecting the confidential nature of discussions when it is made clear by the Chair that this is a requirement.
Skills and experience required for the role:
The PPG Lead / Patient Leader should have:
- An understanding and broad interest in patient quality and safety as well as a high level understanding of the NHS and Social Care structure
- Previous experience of representing the patient and public voice in healthcare or non-healthcare forums or strategic committees
- Experience of interacting with multiple stakeholders at senior management level and of speaking in large groups
- The ability to understand and evaluate a range of information and evidence
- The ability to make evidence-based, objective decisions with a clear rationale
- An awareness of, and commitment to, equality and diversity
- An understanding of the need for confidentiality
- The ability to champion the diversity of PPG Lead / Patient Leader views, and not just to represent their own experience
- Experience of participating in and contributing to formal meetings.
- Membership of the group is for 12 months initially, at which point membership will be reviewed.
- Pre-meeting digestion of the papers is expected to take 2 hours
- You will be required to attend meetings on the third Thursday of every month (10 per year)
- Meetings will normally last for 2 hours.
PPG Lead / Patient Leader support:
- Agenda and relevant papers will be provided, usually electronically but in hard copy if required, in advance of the meeting.
- Reimbursement of expenses, which generally covers travel and any subsistence requirements that arise. PPG Leads / Patient Leaders should highlight any barriers to participation, for example, the costs of a carer that may need to accompany a PPG Lead / Patient Leader.