What’s your experience of the repeat prescription process?

West Leicestershire CCG undertook a review of repeat prescription processes, to understand if there are ways they can be improved for patients, pharmacies and practices.
 
Patients who regularly request repeat medicines via their GP, pharmacist or another service were invited to answer a short survey about how they manage their repeat prescriptions and how well they think the process works for them.  The feedback from the survey will be used to determine if improvements can be made and how any potential changes might impact patients.
 
It’s hoped the improvements identified can also help to reduce levels of wasted medicine, as some patients report ending up with more medicines than they need being stored at home, which can be frustrating for patients and wasteful for the NHS.  
 
The survey closed on 27 February 2018 and the results are being reviewed.