Share your experience of community health services

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Share your experience of community health services

People in Leicester, Leicestershire and Rutland are being asked to share their views

on healthcare patients receive at home and in local communities as we look to improve community health services.

What are community services?

Community health services cover a wide range of care, from supporting patients to manage long-term conditions like complex diabetes or respiratory conditions to treating those who are seriously ill with complex conditions.

Most community healthcare takes place in people’s homes or other out of hospital healthcare settings like GP practices. This is supported by care in community hospitals, with teams of nurses and therapists co-ordinating care and working with GPs and social care professionals.

Community health services also provide preventative and health improvement services, often working with GP practices, local councils and the community and voluntary sector.

Which services are involved?

CCGs are responsible for planning and funding local healthcare services. Under plans to transform local healthcare set out under Better Care Together, we are currently considering transformation possibilities for the following services to deliver greater levels of integrated care in or around people’s homes:

A range of services are included as part of the redesign work:

  • District nursing services – which provide home-based patients with ongoing nursing care for long-term conditions or end-of-life care, with treatments such as wound care and continence care
  • Intensive Community Support (ICS) – a ‘virtual ward’ providing healthcare services in a patient’s own home
  • Community hospital beds (including stroke beds)
  • Community physiotherapy services (not including MSK physiotherapy)
  • Community stroke rehabilitation service
  • Primary care co-ordinators – who work in hospitals to support staff to help get patients home as quickly as possible once they are ready to leave hospital

We want to hear your views

By listening to the views and experiences of local patients, clinicians and health and social care staff, we will develop proposals for a new model to support delivery of these community services.

It is anticipated the redesign will also start to give a clearer picture of how we need to use our community hospitals in the future and detailed consideration of this aspect of community services will follow the initial redesign work, including public consultation if significant changes are proposed.

You can share your views to help shape proposals here. The closing date for the survey is Sunday 21 October 2018.

More information

Alternatively paper copies and information in other formats are available on request by contacting the communications team at East Leicestershire and Rutland Clinical Commissioning Group via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or calling on 0116 295 3405.

The findings will be used to shape initial proposals for change, which are anticipated later this year. Further public involvement will follow with full public consultation if the proposed changes are significant.