Are you a patient at Thurmaston Health Centre? Have your say on the services that you would like to receive in the future.

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Following the Care Quality Commission’s action in April 2018, the CCG made temporary arrangements for medical services to be maintained at the health centre under a ‘caretaking’ contract.  The health services you have received since 13 April 2018 have been provided by Charnwood GP Federation who are a group of neighbourhood GP practices working together to provide services locally.

Patients who are registered at the practice can continue to access and receive medical services as usual from Thurmaston Health Centre; the Federation will continue to run your services until March 2020.To ensure you continue to receive care from Thurmaston Health Centre when the caretaking contract comes to an end, we are now starting to look for someone to provide those services.

Your views are important

If you are registrerd as a patient at Thurmaston Health Centre, It is important that you have the opportunity to have a say on the services that you would like to receive in the future. We will use the information you give to help us make decisions about how we provide these services from April 2020.

We would like to hear what matters most to you and hear your suggestions regarding future services, including opening hours, the number of GPs and nurse clinics or the range of services. 

How you can take part

  1. Complete our patient survey:
  • Online at  
  • Pick up a paper copy from the surgery reception or from the patient information session (see below);
  • Request a copy to be posted to your home address by telephoning 01509 567700 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Completed forms can be returned via the box in the surgery reception.

  1. Attend a patient information session, where CCG representatives will be available to discuss future services and answer any questions you may have. These will be held at the Elizabeth Park Centre, Checkland Road, Thurmaston, Leicester, LE4 8FN on:
  • Wednesday 22nd May between 8am and 4pm
  • Wednesday 29th May between 5pm and 7pm

(Please note, you do not need to attend for the whole period, there will be no formal presentation. This is a drop-in session only).

  1. Alternatively, we will be visiting Thurmaston Health Centre with our Listening Booth on the following dates, to hear your views or answer any questions:
  • Monday 13th May 2019 between 2pm and 6pm
  • Friday 17th May 2019 between 8.30am and 12.30pm
  • Monday 20th May 2019 between 8.30am and 12.30pm
  • Tuesday 28th May 2019 between 8.30am and 12.30pm

The closing date for your comments is midnight on Sunday 9th June 2019.

What happens next?

We will collect all the feedback we receive and use it to help us make our decision on how we provide services in the longer term. We will share the survey findings on the CCG website.

Once we have completed our process, we will let you know of the outcome for April 2020.

If you have any concerns or questions, or would like to access this information in an alternative format or language, you can email us This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01509 567700 (9am – 5pm, Monday – Friday).