Stay Well in West Leicestershire
It’s not always easy to understand where to go for health advice when you’re not well.
Our guide below will help you know when to use which service, including self care and pharmacists, GPs, NHS111, urgent care centres or 999,.
- Staywell website for advice and information on keeping well in Leicester, Leicestershire and Rutland
- NHS Choices for healthy living advice, advice on treating many symptoms and conditions or to find your local service.
Learn how to take care of your health for life
We want to help build your confidence in preventing and treating minor illnesses yourself. We’ve brought together a full range of videos, factsheets and information all in one easy place, to help you become better equipped to take control of your health for life.
Look after your health - and seek help early before your condition escalates
Keep your medicine cabinet well stocked
If you’re on medication, make sure you get your repeat prescriptions in time so you don’t run out.
Talk to your GP practice about registering for Patient Online so you can request repeat prescriptions online and make GP appointments.
Use your local pharmacy
You can speak to a pharmacist for expert advice and treatment for minor health problems.
Pharmacists are qualified to provide expert advice and treatment for many common illnesses such as sore throats and runny noses, without the need for an appointment. Most also have private consultation areas.
Take our quiz to find out how a pharmacist could help you feel better.
Know where to go for support
Local support groups are also a valuable resource – particularly for patients with long term conditions or who might be feeling isolated.
First Contact Plus in Leicestershire can help in a wide variety of ways to support you to live independently, stay safe, manage finances or find work or volunteering opportunities.
You can self refer online.
You can also find out more information about support and activities in the Voluntary and Community Sector on the Voluntary Action Leicestershire website
Know where to get further advice
If you’ve followed the above steps but symptoms are continuing or getting worse, then get further medical advice:
- Make an appointment to see your GP
- Get advice on non-urgent medical problems by calling NHS111, which is open 24/7 and free from any mobile or landline.
- Think you need to see someone urgently but it’s not life threatening? Call 111 for immediate advice (call 999 if it’s a life threatening emergency).
- Find useful information on symptoms and treatments on the NHS Choices website at www.nhs.uk
If you need to see someone in person but it’s not an emergency, visit an Urgent Care Centre
In West Leicestershire and the surrounding areas we have several Urgent Care Centres which you can visit if you have an urgent, but non-life threatening need. At these centres you’ll be seen quickly by a clinician and they can treat a wide variety of urgent conditions.
Nearest Urgent Care Centre in West Leicestershire is:
Urgent Care Centre - Open 24 hours, 365 days a year.
Tel: 01509 568800
If in doubt, call 111 and they will be able to direct you to the best place to visit, and can make appointments to ensure you are seen as quickly as possible.
You can find your closest urgent care centre by using the
If it's a life threatening emergency call 999
It’s always important to think "is this call an emergency?" before you dial 999, and if you aren’t sure that it is, then call 111 instead.